We stand behind our products. If you are not 100% satisfied with your purchase from our web site www.emergencyzone.com, please call us toll free at 1-866-558-5278 to arrange the return within 30 days of the purchase date.  Returns must be made within 30 days of the purchase date, and be new, unused, and contain all original product packaging and accessories.  Our return policy applies to purchases directly from Emergency Zone made through www.emergencyzone.com.  See the full details of our return policy here.

If you purchased an Emergency Zone brand product from another retailer, then contact that retailer regarding their return policy.